shopping guide
/About shipping days
Normally, items will be shipped within 3 business days (excluding Saturdays, Sundays, and holidays) after payment is confirmed.
Made To Order Items will be shipped within 4 weeks after payment is confirmed.
/ Regarding order sales schedule
We will inform you through our Newsletter , our website's News , and Instagram .
/About delivery and shipping charges
After shipping is complete, we will notify you of the tracking number.
Domestic/Yamato Transport nationwide flat rate 900 yen
Overseas/EMS
China, South Korea, Taiwan 1,750 yen Asia (excluding China, South Korea, Taiwan) 2,200 yen Oceania, Canada, Mexico, Middle East, Europe 3,450 yen United States (including overseas territories such as Guam) 4,200 yen Latin America (excluding Mexico), Africa 3,900 circle
/About issuing receipts
If you would like a receipt, please fill in the details in the notes section at the time of purchase.
/About payment
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Credit card/Paypal
If you do not receive a confirmation email from our store within 3 days after making your payment, please contact us using this form . -
Bank transfer (San'in Godo Bank)
Please pay within 3 business days (excluding Saturdays, Sundays, and holidays) from the day after you place your order. If payment is not received within 3 business days, your order will be automatically canceled. If you do not receive a confirmation email from our store within 3 days after making your payment, please contact us using this form . Bank transfer fees will be borne by the customer. If you wish to transfer the payment under a different name than the orderer, please let us know in the notes section when shopping.
/About gift wrapping
If you would like gift wrapping, please check the box at the time of purchase.
/ About materials and care methods
Please see this page for information on materials and care methods.
/About returns, exchanges, and losses
Defective products If the product is defective, we will cover the shipping costs and replace it with a good product. Please contact us using this form within one week after receiving the product.
Regarding returns and exchanges We do not accept returns or exchanges unless the product is defective.
Regarding Loss Our store cannot be held responsible for lost items.
/inquiry
Please contact us using this form.